Managing donors, volunteers, events, and campaigns with spreadsheets alone just doesn’t cut it anymore. In 2025, successful nonprofits across the U.S. are investing in CRM software designed specifically for nonprofit organizations—helping them deepen relationships, streamline operations, and maximize impact.
Whether you’re a local food bank or a national advocacy group, this guide explores the best nonprofit CRMs available in the U.S., from budget-friendly tools to enterprise-grade systems.
What Is a Nonprofit CRM?
A nonprofit CRM (Constituent Relationship Management) system centralizes data and interactions with supporters, donors, volunteers, and partners. It helps nonprofits:
- Manage donations, pledges, grants, and recurring gifts
- Segment and personalize communications
- Track donor retention and engagement
- Plan and manage fundraising campaigns and events
- Provide detailed reporting for compliance and transparency
Best CRM for Nonprofit Organizations in the United States (2025)
1. Salesforce Nonprofit Cloud – Best for Scaling and Customization
Why It’s Great:
- Built on the powerful Salesforce platform
- Tracks donors, grants, campaigns, volunteers, and services
- Program Management Module (PMM) for mission delivery
- Deep customization via AppExchange
Best For: Large nonprofits and organizations planning to scale
Pricing: First 10 users free through the Power of Us program; then $36/user/month
2. Bloomerang – Best All-in-One Fundraising CRM
Why It’s Great:
- Donor database, email marketing, and fundraising dashboards
- Recurring giving, donor retention tracking, and engagement scoring
- Built-in online giving forms
- Volunteer and grant management modules
Best For: Small-to-mid-sized nonprofits focused on fundraising
Pricing: From $119/month (based on number of records)
3. Kindful (by Bloomerang) – Best for Integrations and Ease of Use
Why It’s Great:
- Simple UI with strong donor tracking features
- Integrated online donation pages, peer-to-peer, and events
- Connects with QuickBooks, Mailchimp, Eventbrite, and more
- Mobile-friendly and great for hybrid teams
Best For: New or tech-light nonprofits seeking plug-and-play usability
Pricing: Starts at ~$100/month (contact-based pricing)
4. Neon CRM – Best for Membership and Event Management
Why It’s Great:
- Tracks donors, members, volunteers, grants, and events
- Email and SMS campaign tools included
- Native integration with QuickBooks, Constant Contact, and Zapier
- Volunteer portal and peer-to-peer fundraising support
Best For: Nonprofits with active memberships or large-scale events
Pricing: Starts at $99/month
5. Little Green Light – Best for Budget-Conscious Nonprofits
Why It’s Great:
- Donor and gift management
- Task reminders, online donation forms, event registration
- Integrates with Stripe, PayPal, Mailchimp, and Zapier
- Easy data imports and intuitive UI
Best For: Smaller organizations and new nonprofits with tight budgets
Pricing: From $45/month for up to 2,500 records
Features to Look for in a Nonprofit CRM
Feature | Benefit |
---|---|
Donor Segmentation | Personalize outreach based on gift history and interest |
Recurring Giving Support | Automate and track monthly/yearly donations |
Event and Volunteer Tracking | Log hours, RSVP status, and participation |
Email Marketing | Communicate impact and engage your base |
Reports & Dashboards | Show funders and boards real-time impact |
Integrations | Sync with accounting (QuickBooks), email (Mailchimp), and forms (Jotform) |
Bonus: Compliance and Donor Trust
Ensure your nonprofit CRM supports:
- IRS Donation Reporting (Form 990, donor receipts)
- GDPR/CCPA-readiness if you have international donors
- SSL encryption and role-based access
- Audit logs for donations and grants
All CRMs listed here meet U.S. nonprofit compliance standards.
Final Thoughts
A nonprofit CRM is not just a donor database—it’s a mission amplifier. Whether you’re growing your support base, improving retention, or launching your next campaign, the right CRM can help you deepen engagement and scale your impact.
From Salesforce Nonprofit Cloud for complex teams to Little Green Light for grassroots causes, there’s a platform for every U.S. nonprofit in 2025.
Pro Tip: Take advantage of free trials, nonprofit pricing, and training programs before making a final choice.
Quick Comparison Table
CRM | Best For | Pricing (Starting) | Key Feature |
---|---|---|---|
Salesforce Nonprofit | Scalable orgs | Free (first 10 users) | Full customization |
Bloomerang | Fundraising focus | $119/mo | Donor retention tools |
Kindful | Ease of use | ~$100/mo | App integrations |
Neon CRM | Events/memberships | $99/mo | Peer fundraising |
Little Green Light | Budget-conscious orgs | $45/mo | All core tools, low cost |